Privacy Policy

How Soham (Soham Ayurveda) protects and uses your personal information

1. Introduction

Soham, operating under the legal entity Soham Ayurveda ("we," "our," or "us"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Effective Date: January 1, 2024

Last Updated: January 1, 2024

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email, phone number, shipping/billing address)
  • Payment information (processed securely by our payment partners)
  • Order history and preferences
  • Health concerns or preferences (if you consult with our experts)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and deliver your orders, and manage payments
  • Customer Service: To respond to your inquiries and support requests
  • Marketing: To send offers, newsletters, and updates (with your consent)
  • Website Improvement: To analyze usage patterns and enhance your shopping experience
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Logistics partners, payment gateways, and IT support vendors
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for secure data transmission
  • Secure payment processing
  • Access controls for our internal systems
  • Regular security reviews

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also unsubscribe from our marketing communications at any time. To exercise these rights, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Soham - Soham Ayurveda

Email: contact@sohamayurveda.shop

Phone: +91 9983767982

Address:
VILL-SULTANPUR, KHASRA NO.372-374,
PILLOR NO.11B, MEHRAULI GURGAON ROAD,
NEW DELHI, New Delhi, Delhi, 110030